Legal Tech Tools: How to Choose the Right One for Your Business

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Artificial Intelligence (AI) is transforming the way businesses operate, and the legal function is no exception. From contract review platforms to compliance monitoring systems, there’s no shortage of tools promising to cut costs, improve efficiency, and reduce risk. But with so many options on the market, how do you decide which legal tech tool to integrate into your business? 

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Selecting the right legal tech tools can transform the speed, accuracy, and efficiency of your business. But choosing the wrong one can have the opposite effect — wasting money, increasing risks, and creating new compliance problems you didn’t have before.

With so many platforms offering AI-powered drafting, automated workflows, contract management dashboards and compliance alerts, it’s easy to feel overwhelmed. The most common mistake businesses make is rushing into adoption without a strategic framework. The right decision requires a structured evaluation focused on governance, scalability, operational needs, and real ROI.

At Count & Sol, we help ambitious companies choose the best legal tech tools that support their growth goals. Below is a deeper guide to help you make an informed, confident, and future-proof decision.

1. Start with Your Business Needs, Not the Tech

It’s tempting to be impressed by the latest features — automated redlining, instant compliance alerts, or AI-powered drafting. But the right question is: what problem are you trying to solve?

• Are your teams drowning in contract reviews?

• Is compliance across multiple jurisdictions slowing down launches?

• Do you need better visibility of legal risks as you scale?

  Before you trial any system, ask:

  • Where are we losing the most time? For many companies, manual contract review, poor document storage, or slow compliance checks are bottlenecks.

  • What are teams currently struggling with? Do business units complain about delays in signing contracts? Are product teams slowed down by regulatory reviews in multiple jurisdictions?

  • What outcome would actually make a measurable difference?(e.g., reducing contract turnaround time from 10 days to 2 days)

  A legal tech tool should always fix a bottleneck, reduce a risk, or accelerate growth. Tools bought because they “look impressive” rarely deliver long-term value.
  

2. Assess the Quality and Reliability of the Tool

Not all AI is created equal. Accuracy matters when it comes to contracts, compliance, and governance. A 90% accurate tool may sound good — but in practice, a 10% error rate can be costly.

Look at:

• Accuracy Levels and Error Rates - Even a 10% margin of error can lead to unenforceable clauses, missed obligations, or higher risk exposure

• Independent reviews and case studies.

• Whether the AI has been tested in your jurisdiction and industry

• The level of human oversight still required - Some tools save you time. Others create more work because every output needs heavy re-review. When evaluating reliability, assess:

• Data protection and confidentiality controls

  Legal work involves sensitive information. You must ensure:

  • encryption standards

  • access controls

  • data residency policies

  • retention and deletion rules

  Evaluating the reliability of legal tech tools is not optional — it’s part of your risk management.

3. Prioritise Governance and Risk Management

Legal AI doesn’t eliminate the need for accountability — it makes governance even more important. Regulators may increasingly scrutinise how businesses use AI, especially when sensitive data is involved. Poor governance around legal tech tools can expose you to:

• data breaches

• compliance failures

• inaccurate advice

• poor contract drafting

• regulatory scrutiny

• reputational damage

Determine:

• Who will be responsible for overseeing the tool’s output?

• How will you ensure the AI’s use complies with data protection, confidentiality, and professional standards?

• Do you have clear internal policies on AI usage?
  

4. Think About Integration and Adoption

A tool is only as effective as its adoption. If your teams find it clunky or disconnected from existing systems, they won’t use it. Before choosing a system, assess:

• integration with your existing platform

• ease of use

• training and support resources

5. Balance Cost Against Long-Term ROI

Legal tech should be seen as an investment, not just an expense. The cheapest solution may look attractive today but could cost more in rework, inefficiencies, and risks later. A cheaper legal tech tool may:

• require more manual review

• generate inconsistent outputs

• introduce errors

• lack compliance safeguards

• slow down operations

Meanwhile, a slightly more expensive tool may:

• reduce contract time by 70%

• automate reporting

• improve compliance accuracy

• save thousands per month in lawyer time

When measuring ROI, consider:

• time savings across departments

• quality improvements

• reduction in legal spend

• better risk management

• smoother cross-border expansion

Legal tech tools should be evaluated as an investment, not an expense.

Have Guidance Through The Legal Tech Tool Selection Process

For many businesses, the challenge isn’t finding a tool — it’s choosing the right tool, ensuring it delivers value, and putting the right governance in place. That’s where expert support makes the difference.

At Count & Sol, we help businesses:

• Assess their legal processes and identify where AI can add real value.

• Evaluate tools for reliability, compliance, and ROI.

• Design governance frameworks to ensure AI use remains safe and compliant.

• Train teams for successful adoption.

💡 At Count & Sol, we specialise in helping ambitious businesses harness the power of legal technology with confidence. If you’re considering legal tech for your business, don’t do it alone.  For deeper insight into how Count & Sol can support you to find the best legal tech solution for your business, book a consultation today.