Legal support for a SaaS provider
How we helped Duco, a SaaS provider for financial institutions, close enterprise deals
Count & Sol is a legal consultancy that gives SaaS companies senior legal support, from negotiating enterprise contracts to support internal functions. Here is how we supported Duco.
AT A GLANCE
Client: Duco, a private equity-backed SaaS provider
Sector: Financial services
Engagement: Senior legal consultant
Focus: Large enterprise contracts with AI terms and general commercial legal support
THE CLIENT
Duco is a UK-based, private equity-backed SaaS provider of data management solutions for financial institutions. Its customers include global banks, investment managers, exchanges and insurance firms, with extensive legal and compliance requirements. Duco's agentic operations platform gives firms the ability to unlock end-to-end reconciliation, data trust and automation of their data.
THE REQUEST
Duco needed senior legal support that could quickly understand its product, standard terms and work closely with its sales team to get deals over the line. The mandate was to support the legal function during a period of absence, contracting with regulated institutions in the US, EMEA and APAC, ensuring compliance with the EU AI Act and the Digital Operational Resilience Act (DORA). With a fast-moving business, Duco needed a lawyer who could work autonomously and be a trusted partner across the company.
WHAT WE DID
We acted as Duco's sole legal counsel (and as an additional legal resource when team capacity increased), working closely with internal teams such as the Sales and Information Security. Our work included negotiating complex SaaS agreements, with AI terms with financial institutions globally, ensuring compliance with the legislative requirements. In addition, we provided day to day support to internal teams.
THE RESULT
Duco had an experienced legal point of contact join the business and understand its products and contractual terms quickly. Contracts with enterprise customers closed and internal teams had clear legal guidance.
C&S INSIGHT
SaaS businesses need legal support that is robust and keeps deals moving. For SaaS companies providing AI products, build your position on AI and operational resilience early, so negotiations are faster and easier to close. For insight into how we manage legal functions and support sales teams to close contracts faster, check our fractional service or book a consultation today. FAQs
How should a SaaS provider deal with the EU AI Act and DORA? Build your position on AI terms and operational resilience early, before the negotiation starts. When customers ask about the EU AI Act and DORA, a clear, prepared position makes negotiations faster and easier to close.
Can a SaaS business use a fractional or interim lawyer?
Yes. We act as an interim lawyer to cover periods of absence or can act as a fractional lawyer when ongoing support is needed on a part time basis. For Duco, we acted as an interim lawyer, providing day to day support.
